Explain delays before customers ask
Predictive ETAs, reason codes, and automated comms reduce WISMO tickets and protect NPS while carriers catch up.
Real-time visibility
Supply chain visibility platform your partners and planners can trust
Give customers and internal teams a single timeline of truth from PO acknowledgment through final delivery, with proactive exceptions, rationale capture, and APIs that keep CRM, ERP, and support tools in sync.
- Milestone engines with SLA clocks per lane, mode, and customer segment
- Partner-friendly portals with scoped credentials and immutable event logs
- Analytics-ready event streams for OTIF, dwell, and carrier reliability
Built for messy multi-party networks
Model forwarders, 3PLs, co-manufacturers, and drop-ship nodes without forcing everyone into the same tenant UX.
Operator-grade reliability
Back-pressure aware ingestion, deduplication, and replay so visibility survives peak season spikes and bad vendor payloads.
Capabilities we ship with your team
Signals & ingestion
- EDI / API / CSV ingestion with schema validation and quarantine lanes
- GPS, telematics, and IoT enrichment for over-the-road and yard assets
- ASN, POD, and customs status normalization into canonical events
Experience layer
- Branded track-and-trace with entitlement-aware detail levels
- Internal control towers with cohort filters and escalation paths
- Embeddable widgets for commerce and support surfaces
Decisioning & automation
- Rule-based and ML-assisted ETA adjustments with confidence bands
- Exception playbooks that open tasks in ITSM or Slack
- Simulation sandboxes for what-if disruption scenarios
Feeds we normalize every week
TMS and parcel multi-carrier events, ocean milestones, air waybills, warehouse scans, ERP shipments, and customer service platforms harmonized into a durable event backbone.
Event sourcingCDC from ERPWebhooksSnowflake exportOpenTelemetry
Delivery model tuned for supply chain programs
Discover & baseline
Map critical workflows, data owners, integration points, and KPIs so scope targets revenue and service levels, not shelf-ware.
Design the thin vertical
Agree on the smallest end-to-end slice (order → cash or plan → ship) with event models, roles, and audit trails baked in from day one.
Build & harden
Ship with automated tests around integrations, idempotent jobs, and observability so operations teams trust the system under load.
Measure & expand
Instrument dashboards, run operational reviews, and phase additional nodes, carriers, or plants without re-platforming.
Outcomes operations and finance both recognize
Higher OTIF with the same carriers
Earlier swaps and tender adjustments driven by fused signals, not Monday morning spreadsheets.
Lower cost-to-serve
Deflect repetitive tracking calls and shorten mean-time-to-resolve when issues do surface.
Audit-ready storytelling
Immutable timelines for regulated goods, insurance claims, and SLA chargebacks.
Related programs & entry points
Help visitors choose the right next step, whether they need execution software, visibility, or ERP alignment.
Supply chain management software
Broader planning, inventory, and procurement orchestration.
Learn more →Custom logistics software
Deep operational workflows for hubs, fleets, and yards.
Learn more →ERP-integrated SCM
Keep financial documents aligned with physical movement.
Learn more →Logistics MVP development
Prove ROI on a narrow slice before scaling spend.
Learn more →Visibility that converts to action
Most visibility projects stop at dots on a map. High-performing teams connect events to workflows: credit holds, alternate sourcing, appointment reshuffles, and customer notifications triggered from the same graph. We design state machines and human-in-the-loop steps so automation is practical, not naive.
Performance is a feature. We paginate aggressively, prefetch likely drill-downs, and cache cold paths so control-tower users stay productive during incidents.
FAQs
How fresh can milestones realistically be?
Depends on carrier and partner data quality. We engineer for graceful degradation: show last-known-good, confidence intervals, and data latency badges so users trust the UI even when upstream feeds stall.
Do you support private-label visibility for our enterprise customers?
Yes, white-label domains, per-tenant branding, entitlement scopes, and SSO patterns are common requirements for 3PLs and manufacturers serving regulated buyers.
Can this sit next to an existing commercial visibility vendor?
Often yes. We integrate or federate where you already have contracts, and fill gaps with custom workflows, pricing logic, or partner-specific SLAs the SaaS tool cannot model.
What stack do you recommend?
We often pair Next.js or React frontends with Python/FastAPI or Django services, event buses for ingestion, and columnar stores for analytics, while matching your constraints and in-house skills.
Need a pragmatic supply chain roadmap?
We will pressure-test scope, integration risk, and the first vertical slice so your next investment lands with measurable impact.
Schedule a working session