Operations leaders
Cut-off risk, exception queues, and a shared next action across sites.
Supply chain visibility platform your partners and planners can trust
Give customers and internal teams a single timeline of truth from PO acknowledgment through final delivery, with proactive exceptions, rationale capture, and APIs that keep CRM, ERP, and support tools in sync.
Part of a wider industry3PL & contract logisticsFreight forwardersDistribution networks
01 / How the industry runs
How a logistics network actually runs
Most visibility projects stop at dots on a map. High-performing teams connect events to workflows: credit holds, alternate sourcing, appointment reshuffles, and customer notifications triggered from the same graph. We design state machines and human-in-the-loop steps so automation is practical, not naive. Performance is a feature. We paginate aggressively, prefetch likely drill-downs, and cache cold paths so control-tower users stay productive during incidents.
- 01
Signals & ingestion
Orders, inventory, and carrier capacity become one plan before cut-off.
- 02
Experience layer
Waves, packing, and dock appointments stay tied to the customer promise.
- 03
Decisioning & automation
Dispatch, tracking, and partner events update the same shipment record.
Connected through
- ERP and order systems
- WMS and inventory
- Carriers and EDI/API partners
- Customer portals
02 / Use cases
Jobs this software is built to finish.
Higher OTIF with the same carriers
Operations leaders
Earlier swaps and tender adjustments driven by fused signals, not Monday morning spreadsheets.
Lower cost-to-serve
Customer service
Deflect repetitive tracking calls and shorten mean-time-to-resolve when issues do surface.
Audit-ready storytelling
Finance teams
Immutable timelines for regulated goods, insurance claims, and SLA chargebacks.
One order across warehouse and last mile
3PL operations and customer service
Keep pick, dispatch, and delivery status on a single shipment so service never has to reconstruct the story.
03 / Who uses it
Built for the people who run the day.
Give each team the information and tools they need to do their part.
Customer service
A status they can tell the customer, with evidence, not a guess.
Finance teams
Activity and cost tied to the same shipment that operations ran.
04 / Where we can help
Software we build for supply chain visibility platform.
Explore the capabilities below to see the workflows and features we can build around your operation.
What’s included
Signals & ingestion
EDI / API / CSV ingestion with schema validation and quarantine lanes. GPS, telematics, and IoT enrichment for over-the-road and yard assets. ASN, POD, and customs status normalization into canonical events
- EDI / API / CSV ingestion with schema validation and quarantine lanes
- GPS, telematics, and IoT enrichment for over-the-road and yard assets
- ASN, POD, and customs status normalization into canonical events
What’s included
Experience layer
Branded track-and-trace with entitlement-aware detail levels. Internal control towers with cohort filters and escalation paths. Embeddable widgets for commerce and support surfaces
- Branded track-and-trace with entitlement-aware detail levels
- Internal control towers with cohort filters and escalation paths
- Embeddable widgets for commerce and support surfaces
What’s included
Decisioning & automation
Rule-based and ML-assisted ETA adjustments with confidence bands. Exception playbooks that open tasks in ITSM or Slack. Simulation sandboxes for what-if disruption scenarios
- Rule-based and ML-assisted ETA adjustments with confidence bands
- Exception playbooks that open tasks in ITSM or Slack
- Simulation sandboxes for what-if disruption scenarios
05 / How it connects
Fits the systems you already run.
We connect the systems that already hold orders, inventory, and carrier events. Replacement is a last resort.
Systems we typically connect
- ERP and order systems
- WMS and inventory
- Carriers and EDI/API partners
- Customer portals
- Event sourcing
- CDC from ERP
Designed into the build
- Partner access by role
- Audit trail on status changes
- Document retention for claims
06 / AI in this industry
Useful on one job first.
We apply AI to a task your team already owns. A person still reviews anything that changes money, safety, or a customer promise.
Explore AI ServicesClassify incoming shipment documents
Extract references and flag missing fields for an operator to verify.
Prioritize service exceptions
Rank issues against customer promises; dispatch retains recovery decisions.
07 / What operators tell us
The friction sits in the handoff.
Common challenges we address when planning a system with your team.
The promise and the warehouse disagree
Sales sold a date. Fulfilment and the carrier are looking at different records.
Profitable accounts hide rework
Expedites and manual reconciliation never land on the invoice that created them.
Every new partner invents a process
References, milestones, and files arrive in a different shape each time.
08 / How we deliver
A first slice your team can judge.
We start from the workflow and systems you already run, then release something operators can accept or send back.
Map the operating workflow
Users, systems, and the first capability worth shipping, named with the people who run it.
Define the first release
Scope, data ownership, integration boundaries, and how your team will accept the work.
Build with the operators
Working software in the real workflow, including the exception paths people actually take.
Launch, measure and extend
Rollout, support, and the next capability against the measures you already collect.
Want this scoped to your operation?
Discuss your requirementsKeep looking
Nearby industries.
Supply chain management software
From demand shaping to fulfillment, we design and ship SCM platforms that connect planning, execution, and finance so teams can make decisions from one clear operational picture.
Explore program
ERP-integrated supply chain management
Bridge the gap between finance truth and warehouse reality: synchronized item masters, costing, intercompany transfers, and landed cost so shipments, invoices, and inventory valuations stay reconciled as volume and SKU complexity grow.
Explore program
Questions
Before you write to us.
How fresh can milestones realistically be?
Depends on carrier and partner data quality. We engineer for graceful degradation: show last-known-good, confidence intervals, and data latency badges so users trust the UI even when upstream feeds stall.
Do you support private-label visibility for our enterprise customers?
Yes, white-label domains, per-tenant branding, entitlement scopes, and SSO patterns are common requirements for 3PLs and manufacturers serving regulated buyers.
Can this sit next to an existing commercial visibility vendor?
Often yes. We integrate or federate where you already have contracts, and fill gaps with custom workflows, pricing logic, or partner-specific SLAs the SaaS tool cannot model.
What stack do you recommend?
We often pair Next.js or React frontends with Python/FastAPI or Django services, event buses for ingestion, and columnar stores for analytics, while matching your constraints and in-house skills.
Start with your requirements
Let’s define your next step.
Tell us what needs to work better in supply chain visibility platform, the systems you use, and the scope you have in mind.
Discuss your requirementsShare your requirements through our enquiry form.The technology behind the work.
Explore our approach to backend, web, mobile and AI engineering.
A little closer, wherever you are
Big world.
Close partnership.
Product engineering, AI and Odoo ERP, with a shared plan and a working rhythm built around your team.
Different time zones. One shared vision.
Explore our global presenceFeatured blogs
Technology, automation, AI, and how digital products actually get built.