Manage medical device sales, service contracts, AMC, installations, and compliance with Odoo. PySquad builds ERP systems for distributors, OEMs, and biomedical service providers.
Faster service response and improved customer satisfaction
Better tracking of device lifecycle and service history
Increased AMC renewals and service revenue
Reduced downtime through efficient spare parts management
Results depend on scope, integrations and adoption.
The operating context
A clearer view of the whole operation.
Medical device companies must manage installed equipment, service contracts, maintenance, calibration, spare parts, and customer support after the initial sale. A connected Odoo workflow helps teams manage the full installed-base lifecycle instead of splitting service data across spreadsheets and separate tools.
Where friction builds
When device lifecycle and service tracking break down
Medical device businesses often lose visibility after equipment is sold and installed. Service requests, AMC contracts, warranties, calibration schedules, and spare parts are frequently tracked in separate systems, making it harder to understand each device’s complete service history.
As the installed base grows, missed renewals, delayed maintenance, calibration gaps, and unavailable parts directly affect service revenue and customer satisfaction. Without one lifecycle record for every device, support teams spend more time searching for information and less time resolving issues.
Current approach
Track installed devices in spreadsheets
Manage service tickets through calls and email
Monitor AMC and warranty renewals manually
Keep service parts separate from maintenance records
Operational impact
Service requests take longer to resolve
AMC and warranty renewals get missed
Calibration records become difficult to audit
Spare parts shortages increase device downtime
Inside the solution
The capabilities behind the operation.
Review the functional scope, then discuss the requirements specific to your team.
Device Lifecycle Management
Track devices from sale and installation to service and replacement
AMC and Warranty Tracking
Manage contracts with automated reminders and renewal workflows
Service and Ticket Management
Automate preventive and breakdown service requests with SLA tracking
Calibration and Compliance Logs
Maintain calibration schedules and regulatory documentation
Spare Parts Management
Track inventory, usage, and allocation for service operations
Technician and Mobile Support
Enable field updates and task management through mobile tools
Design workflows for device sales, installation, and service
02
Integrate AMC, compliance, and spare parts management
03
Automate service tickets and technician assignments
04
Build dashboards for performance, uptime, and revenue tracking
Our approach
We implement Odoo-based ERP systems that connect device sales, installation, service, and compliance into one platform, ensuring full lifecycle visibility and efficient operations.
How it connects
The complete workflow, in one view.
Make an informed decision
Is this the right fit?
The right solution starts with the right operating requirements.
