Hotels & hotel groups
Rooming lists, guest requests, staff tools, and reporting across one or many properties.
Hotel and hospitality software for sports and mega events
When athletes, media, VIP guests, and fans all arrive at once, rooming lists, guest requests, and F&B cannot live in WhatsApp. We build guest apps, hotel tools, AI concierge, and ops systems hospitality partners actually use.
Part of a wider industryEvent organizing teamsVenue operatorsHospitality & delivery partners
01 / How the industry runs
How an event actually holds together
Most clients are not looking for a vague hospitality platform. They need a few concrete tools that work with their PMS and event partners: rooming, guest help, VIP packages, outlet ops, and transfer handoffs.
- 01
AI concierge for hotel guests
Facilities, assets, and workforce readiness before doors.
- 02
Guest app for service requests
Registration, passes, and answers that hold at peak.
- 03
Rooming list tool
Status, incidents, and partners share one picture during the session.
- 04
Multi-hotel status board
The same foundations serve the next event or the everyday venue.
Connected through
- Registration and identity
- Venue and workforce tools
- Hospitality and transport
- ERP and partner feeds
02 / Use cases
Jobs this software is built to finish.
Rooming & group stays
Hotels & hotel groups
Allocations without spreadsheet chaos
Guest app / concierge
Official hospitality providers
Requests, FAQs, and stay info in one place
Multi-hotel view
Restaurant & catering teams
One status across contracted properties
Accreditation that works at the gate
Visitor and security operations
Issue, revoke, and read a pass that the gate devices and the policy agree on.
03 / Who uses it
Built for the people who run the day.
Give each team the information and tools they need to do their part.
Official hospitality providers
Package entitlements, guest portals, and host tools around sessions and venues.
Restaurant & catering teams
Outlet ops, ordering, stock, and service workflows under match-day volume.
DMCs & destination partners
Transfers, guest updates, and partner coordination around stays.
04 / Where we can help
Software we build for event hospitality.
Explore the capabilities below to see the workflows and features we can build around your operation.
What’s included
Guest app & portal
Stay info, requests, and updates for athletes, media, VIP, or leisure guests.
- Stay itinerary
- Service requests
- Announcements
- Preference capture
What’s included
AI hotel concierge
Answers common questions in multiple languages, then hands off to staff.
- Hotel FAQ bot
- Event FAQ bot
- Staff handoff
- WhatsApp / web chat
What’s included
Rooming & group bookings
Replace spreadsheet rooming before arrivals pile up.
- Group allocations
- Rooming lists
- Change tracking
- Property handoff
What’s included
Hotel & F&B operations
Day-to-day property and outlet tools that still work on event week.
- POS & outlets
- Stock & purchasing
- Housekeeping tickets
- Multi-outlet reports
What’s included
VIP & package hospitality
Know who gets what, and help hosts deliver it on session days.
- Package entitlements
- Guest host checklist
- Access notes
- Delivery reporting
What’s included
Transfers & partner links
Connect stays to shuttles, accreditation, and venue partners.
- Transfer requests
- Pickup windows
- PMS / ERP sync
- Partner status
05 / How it connects
Fits the systems you already run.
We connect identity, venue, workforce, and partner tools. We do not sell one mega-event product.
Systems we typically connect
- Registration and identity
- Venue and workforce tools
- Hospitality and transport
- ERP and partner feeds
Designed into the build
- Accreditation and access policy
- Workforce and volunteer data
- Safety and incident logs
06 / AI in this industry
Useful on one job first.
We apply AI to a task your team already owns. A person still reviews anything that changes money, safety, or a customer promise.
Explore AI ServicesPrepare operations briefs
Summarize confirmed changes and open actions for coordinator review.
Assist visitor information
Answer from approved event information with escalation for uncertainty.
07 / What operators tell us
The friction sits in the handoff.
Common challenges we address when planning a system with your team.
Every partner owns a different system
Status is reconstructed in WhatsApp on event day.
Visitor tools fail at peak
Registration and passes were designed for a quiet Tuesday.
The build dies with the event
Venues and cities cannot reuse what they paid for.
08 / How we deliver
A first slice your team can judge.
We start from the workflow and systems you already run, then release something operators can accept or send back.
Map the operating workflow
Users, systems, and the first capability worth shipping, named with the people who run it.
Define the first release
Scope, data ownership, integration boundaries, and how your team will accept the work.
Build with the operators
Working software in the real workflow, including the exception paths people actually take.
Launch, measure and extend
Rollout, support, and the next capability against the measures you already collect.
Want this scoped to your operation?
Discuss your requirementsKeep looking
Nearby industries.
Event AI Assistants
Visitors, volunteers, and staff need fast answers under peak load. We build event bots, hotel concierge AI, volunteer playbooks, and triage tools grounded in approved content with human handoff.
Explore program
Custom Event Software
When off-the-shelf tools do not fit, we build custom apps, partner portals, API integrations, dashboards, and Odoo setups your organization owns across tournaments, venues, and public events.
Explore program
Event Operations
Peak day breaks first in volunteer WhatsApp groups, shift changes, and accreditation desks. We build volunteer apps, workforce boards, pass ops tools, and live dashboards organizers can actually run.
Explore program
Public Event Software
Expos, festivals, civic ceremonies, and large public programs need visitor apps, site ops tools, safety workflows, and partner links that keep people safe, informed, and moving.
Explore program
Sports Event Software
Multi-venue tournaments need passes, venue tools, volunteer apps, and partner handoffs that hold under peak pressure. We build the concrete tools each stakeholder owns, then connect them.
Explore program
Stadium & Venue Software
When the house is full, gaps in readiness, maintenance, staffing, and crowd flow show up fast. We build facility boards, ticket tools, shift apps, and occupancy views stadium and expo teams can run live.
Explore program
Transport & Safety
Parking, fleet, shuttles, incident reporting, and safety workflows for mobility and public-safety partners supporting sports and mega events. We build tools partners can run without waiting on radio chains.
Explore program
Visitor Apps & Passes
Crowds judge an event by how fast they get in and how quickly they get answers. We build registration flows, QR passes, visitor apps, and FAQ bots that keep people moving and staff on exceptions.
Explore program
Commonwealth Games 2030
We help Games partners build visitor apps, venue tools, hotel systems, FAQ bots, live boards, and custom software that hold up on event day and stay useful afterward.
Explore program
Questions
Before you write to us.
Do we have to replace our PMS?
Usually no. Many hotels keep their PMS and add guest apps, AI concierge, rooming workflows, or reporting around it.
Is this only for Commonwealth Games hotels?
No. The same tools help tournament housing, VIP hospitality, venue F&B, and hotel groups hosting large events any year.
Can this connect to accreditation or shuttle partners?
Yes. That is a common request. We connect stay status and transfer needs to the partner systems you already use.
How do you keep the AI concierge accurate?
It answers from approved hotel and event content only, and escalates to staff when the question needs a human.
Start with your requirements
Let’s define your next step.
Tell us what needs to work better in event hospitality, the systems you use, and the scope you have in mind.
Discuss your requirementsShare your requirements through our enquiry form.The technology behind the work.
Explore our approach to backend, web, mobile and AI engineering.
A little closer, wherever you are
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Product engineering, AI and Odoo ERP, with a shared plan and a working rhythm built around your team.
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