In practice
An assessor needs another document.
The request should be visible to the handler and the person supplying it. When the document arrives, the team needs to know which review it belongs to and what can move forward next.
Make policy and claims easier to finish.
We help insurers and brokers connect servicing, underwriting, and claims so customers are not asked for the same document twice.
Who this is forInsurance carriersBrokers & intermediariesInsurance technology platforms
Inside insurance
A claim moves through people, evidence, and decisions.
Policy context, documents, assessments, and customer communication come together over time. Understanding the claim means keeping track of both the current decision and the evidence behind it.
03 / People in the operation
A claim file shared across distinct responsibilities.
Give each team the information and tools they need to do their part.
Claims and service
A file with an owner, a queue, and the documents already attached.
Underwriters
Risk data and a decision trail on one screen.
Brokers and customers
Self-service that matches what the core system will accept.
04 / Where we can help
Software we build for insurance.
Explore the capabilities below to see the workflows and features we can build around your operation.
What’s included
Claims management
FNOL through settlement with queues adjusters and supervisors will actually work.
- FNOL and assignment
- Investigation and reserves
- Supplier and recovery
- Settlement and recovery close
What’s included
Underwriting workbenches
Risk data, documents, and rules in one decision surface, with a trail compliance can read.
- Submission intake
- Referral and appetite rules
- Document and data sidebar
- Bind and referral history
What’s included
Policy servicing portals
Customers and agents complete endorsements, documents, and billing without a call-centre loop.
- Policy and document access
- Endorsement requests
- Billing and payments
- Renewal journeys
What’s included
Broker and MGA platforms
Quote-to-bind, bordereaux, and partner reporting for programs that run through distribution.
- Quote and bind
- Commission and bordereaux
- Binder reporting
- Partner permissions
What’s included
Intake and document automation
Capture first notice and supporting files cleanly so later teams are not re-keying.
- Multi-channel intake
- Document classification
- Field extraction for review
- Duplicate and fraud signals
What’s included
Core, billing, and payment connections
PAS, billing, and payment rails stay reconcilable with the digital journeys in front of them.
- Policy admin sync
- Billing events
- Payment and refunds
- Correspondence triggers
05 / How it connects
Fits the systems you already run.
Most insurers keep the core. We build the journeys, workbenches, and partner layers around it.
Systems we typically connect
- Policy administration
- Claims systems
- Broker and customer portals
- Billing and payments
Designed into the build
- Audit trails on decisions
- Role-based data access
- Document and evidence retention
06 / AI in this industry
Useful on one job first.
We apply AI to a task your team already owns. A person still reviews anything that changes money, safety, or a customer promise.
Explore AI ServicesOrganize claim documents
Classify incoming evidence for human verification and exception handling.
Assist policy lookup
Retrieve relevant approved wording with citations; authorized reviewers interpret coverage.
Want this scoped to your operation?
Discuss your requirementsKeep looking
Nearby industries.
Fintech
We help fintech teams connect the customer journey with payments, exceptions, and a ledger people can trust.
Explore industry
Commerce & marketplaces
We help retailers and marketplaces connect storefront, fulfilment, and seller ops so an order can actually complete.
Explore industry
Questions
Before you write to us.
What insurance software does PySquad build?
We build policy administration support tools, claims workflows, underwriting assistants, agent and broker portals, customer self-service, and integrations with core PAS, billing, and payment systems.
Do you replace core policy systems or extend them?
Both paths are common. Some insurers need greenfield digital products; others need claims portals, FNOL flows, document automation, or partner APIs around an existing core. Discovery clarifies which approach fits your constraints.
Can you support compliance and audit requirements?
Yes. We design with audit trails, role-based access, data classification, and evidence-friendly logging so compliance and risk teams can operate without fighting the product.
Where does AI help in insurance operations?
Practical starting points include FNOL triage, document extraction, claims routing, fraud signal review, and underwriting support that keeps humans in control of decisions.
How do insurance programs usually start?
Most engagements begin with a focused discovery sprint on one high-friction journey such as FNOL, claims status, or broker onboarding, then expand once the first release proves value.
Start with your requirements
Let’s define your next step.
Tell us what needs to work better in insurance, the systems you use, and the scope you have in mind.
Discuss your requirementsShare your requirements through our enquiry form.The technology behind the work.
Explore our approach to backend, web, mobile and AI engineering.
A little closer, wherever you are
Big world.
Close partnership.
Product engineering, AI and Odoo ERP, with a shared plan and a working rhythm built around your team.
Offices in India, Spain & France.
Different time zones. One shared conversation.
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Technology, automation, AI, and how digital products actually get built.