WhatsApp Chat Window adds contact based access to customer conversations in Odoo. Open a contact and select the WhatsApp phone icon to review messages sent from Odoo alongside replies received from the customer.
Open Conversations from Contact Records
Launch the associated WhatsApp conversation directly from an Odoo contact. This keeps conversation access close to the customer information your sales or service team is already reviewing.
Review Sent Messages and Customer Replies
View messages sent from Odoo alongside incoming customer replies in one chat window. The add on helps users review the conversation in the contact workflow instead of searching through separate records.
Use the Existing WhatsApp Integration
The chat window relies on PySquad's WhatsApp Integration and the Odoo bus module. The matching WhatsApp Integration package for the selected Odoo version is included with the purchase, but it must be installed and configured before the chat window can be used.
Keep the Product Scope Clear
This add on provides access to conversations associated with Odoo contacts. It is not a website visitor chat widget and does not document bulk campaigns, message template management, or automated customer journeys.
Compatibility and Purchase Requirements
The app is listed for Odoo 19 and 20 Community and Enterprise, with Odoo.sh and on premise deployment options. It costs USD 79 for the selected Odoo version, includes three months of free support, and uses Odoo Proprietary License v1.0 for one production database. Check that the selected version matches your Odoo installation before purchasing.
